Tool Repair Coordinator - Littleton, NH
Hubbell Incorporated Job Overview Provide excellence in customer service with regard to tool repair and shipping procedures. Technically assists customers with tool components and inputs all information into computer. First Shift Hours: 7:00AM to 3:30PM Days: M-F A Day In The Life + Talk with customers by phone, schedule, and place tool repair orders on the computer. + Place orders and determine pricing for new replacement tools. + Maintain the Burndy Tool Maintenance System files. + Maintain and distribute sales drawings. + Assist with receiving in of customer returned tools. + Develop Continuous Improvement projects. + Perform preliminary tests on tools repaired to determine estimates. + Create outbound shipments for repaired tools. + Prioritize repairs for the tool repair technical team. + Provide reporting on tool repair aging, revenue, and repair throughput. What will help you thrive in this role? + Two to four years related experience and/or training; or equivalent combination of education and experience. + SAP experience a plus + MS Office proficient + Excellent communications skills + Prior Customer Service experience preferred Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company
