Care Ambassador - National Remote
policies and standard operating procedures. + Completes special duties or projects as assigned by the Program Manager / Supervisor You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma / GED OR equivalent work experience + Must be 18 years of age OR older + 5+ years of case/account management, relationship management, customer support or professional customer service experience + Ability to work full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 9:00pm EST. It may be necessary, given the business need, to work occasional overtime. Most January - February, based on business throughout the year **Preferred Qualifications:** + Valid license, registration and/or certification, in good standing, to practice as a Pharmacy Technician as required by the Board of Pharmacy in the state employed + Specialty Pharmacy experience + Pharmacy Accreditation experience + Previous work history working in a matrixed environment, call center, operations environment + Bilingual fluency in English and Spanish **Telecommuting Requirements:** + Ability to keep all company sensitive documents secure (if applicable) + Required to have a dedicated work area established that