Operations Analyst II
* Federal Reserve Bank of Minneapolis Job Description Summary The Federal Reserve Bank of Minneapolis’ Treasury Services Department supports U.S. Treasury retail financial products, such as United States Savings Bonds. We are seeking a dynamic Operations Analyst who will support our Savings Bond Examination team. In this role, you will have a unique opportunity to propose and implement process efficiencies, drive innovation efforts, enhance the customer experience, and support the core operation through subject matter expertise. We are looking for someone who can make data driven decisions, manage multiple priorities, and influence others. **Responsibilities:** + Responsible for playing a key role in the operations by offering up your Savings Bond Examination subject matter expertise to your peers and leaders + Develops and recommends opportunities to improve process performance + Identify customer trends and opportunities to drive efficiencies + Coordinate or participate in system/software testing including research and feedback + Designs, develops, and conducts data collection, analysis, problem resolution and reporting for operations to various stakeholders. + Participates in key initiatives and special projects as assigned. + Partners with supervisors to monitor workload, coordinates resources, and assigns work to meet service commitments + Provides support to assess, report, and resolve system or technical
