Customer Engagement Manager
ederal Reserve Bank of San FranciscoWe are the Federal Reserve Bank of San Francisco-public servants with a mission to advance the nation's monetary, financial, and payment systems to build a stronger economy for all Americans. We are a community-engaged bank, and are committed to understanding and serving the vibrant, expansive communities of the Twelfth District. That means we seek and appreciate new perspectives. We respect people for what they do and for who they are. We build opportunities to learn and grow. When you join the SF Fed, you become part of a diverse team united in its purpose to promote an economy that works for everyone.We empower our people to balance their life and work responsibilities. That's why we offer a flexible hybrid work model that allows you to collaborate with office colleagues on some days, and work from home on others.This role will focus onensuring customers are successfully onboarded for multi-product engagements across the product suite.In this role, you will also help develop processes and procedures for the onboarding, discovery, and hand-off phases of the customer engagement lifecycle and collaborate with multiple product teams.The Customer Engagement Manager will have the opportunity to work directly with critical payment offices, varied lines of business, as well as key cross-functional partners within National IT. This position
