Currently, there are no Airline Customer Service Ramp Agent jobs available in New York City, New York which match this search. You may wish to explore similar job titles on the Customer Service jobs in New York page or view related jobs below.
Here are some related jobs:
Ramp & Customer Service Agent Team Captain
* Horizon Air **The Team** Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. **Role Summary** As a working leader of the Customer Service group, the Customer Service Team Captain will assume the responsibility and accountability of the team while leading, directing, motivating, evaluating and approving the work of the Customer Service Agents. **Key Duties** + Lead the Customer Service Agents on shift and be responsible for the success of the team’s ability to achieve the mutually established goals of Horizon Air and Alaska Airlines. + Ensure that the Customer Service Agents follow proper procedures. + Perform leadership duties such as assigning flights for the day, scheduling and managing agents on a week to week basis. + Other duties may include clerical functions, reports and assisting with unexpected passenger needs or complaints. + The Team Captain will also perform Customer Service Agent duties. **Job-Specific Experience, Education & Skills** **Required** + A minimum of 6 months of customer service airport experience. + Ability to lead, direct and motivate teams for optimum performance. + Strong active listening and verbal communication skills. + Ability to juggle multiple tasks in a fast-paced environment. + Must have a valid unexpired driver’s license
