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District Service Manager
· Accountable to oversee selection, training, and development of an effective, efficient, diverse workforce within their assigned district. · Provide technical support to field staff and managers, assist in the content development and deployment of technical training. · As a continual learner, stay updated on regulations and industry developments. Safety, Security, and Compliance · Promotes Safety and Security initiatives across the entire team within their assigned district. · Implement, Communicate, and Train safety protocols and compliance measures to ensure operational efficiency and regulatory adherence within their assigned district. · Train on and Implement safety protocols and compliance measures to ensure operational efficiency and regulatory adherence within their assigned district. · Initiate actions to assure timely resolution of identified hazards or unsafe conditions and practices within their assigned district. Customer Experience Management · Supports sales department within their assigned district in the implementation of new accounts, presentation of services, response to inquiries and technical information. · Collaborates with commercial to maintain and monitor existing customer relationships within their assigned district. · Drives superior customer satisfaction through team performance with adherence to customer SLAs and KPIs within their assigned district. · Will act with urgency to resolve customer
