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Product Sales Support Admin
with a history of promotion from within and unlimited career growth opportunities with ongoing job skills and leadership development training + Excellent Leadership **BENEFITS START DAY ONE:** medical, dental, vision, 401(k) Plan and Employee Stock Purchase Plan (ESPP) life insurance and paid parental leave. **Schedule: Monday – Friday 8 AM - 5 PM** **Main Ingredients of the Job!** + Act as the central point of contact for Area hub and market DCs for all internal sales inquiries related to product, specifications, availability, scheduling, and substitutions. + Resolve external customer and internal sales questions in a timely manner, typically by phone, email, text or other necessary means either by determining answer on own or escalating to appropriate division / regional resources or external vendors, as required. + Become subject matter expert in US Foods systems and tools to quickly and accurately answer inquiries including, but not limited to Prism, SmartDock, PIM/EPS. + Execute sample policy to obtain samples for customers and/or Territory Managers + Develop and maintain current knowledge and resources to be able to answer questions regarding, but not limited to product availability, delivery schedule, broker contact and line information, product information and specification, product selection and substitutes. + Prioritize requests based on urgency and customer status. + Develop broker and vendor contacts along with using internal resource pool to independently address and follow up on sales inquiries. + Develop product category knowledge in order to suggest substitute product when necessary. **What you bring to the table** Education/Training: + High School diploma or equivalent required. + A college degree or equivalent distribution or food service supply chain experience
