Child Support Intake Specialist - 31321
Matching.- Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, alongwith Short and Long Term Disability coverage.- Holistic Wellness Support - Access resources for physical, emotional,and financial wellness through our Employee Assistance Program (EAP).- Recognition Platform - Acknowledge and appreciate outstanding employeecontributions.- Tuition Reimbursement - Invest in your ongoing education anddevelopment.- Employee Perks and Discounts - Additional benefits and discountsexclusively for employees.- Maximus Wellness Program and Resources - Access a range of wellnessprograms and resources tailored to your needs.- Professional Development Opportunities- Participate in trainingprograms, workshops, and conferences.Essential Duties and Responsibilities:- Answer general inbound calls and place outbound calls with the goal ofincreasing business, customer satisfaction, and customer retention.- Follow basic procedures and scripts, using fundamental knowledge ofcompany and project directories, services, and products to assistcustomers and clients.- Type or generate letters and other documents as needed.- Assist in the maintenance of the office record and filing systems.- Retrieve, log, and route correspondence (faxes, email, letters,etc.).- Prepare outgoing and/or log incoming shipments.- Ensure document control of mail and project correspondence.- Perform other duties as assigned by leadership.Minimum Requirements- High school diploma or GED required and 2+ years of relevantprofessional experience required, or equivalent combination of educationand experience.- Must live in Kansas City, KS or Wichita, KS and be able to workonsite- Strong communication skills, both verbal and written- Exceptional customer service skills- High attention to detail and accuracy- Ability to efficiently navigate and manage multiple systems at once#HumanServices #LI-Onsite #maxcorpEEO StatementMaximus
